How does it work?

We aim to make fundraising easy and fun. Here are 5 simple steps to raising funds for your school or club...

How do I place an order?

It is really simple to place an order directly via this website. Please click on Order here in the menu and follow the prompts.

Our Customer Service team are on standby if you need assistance placing your order. They are more than happy to take you through the online order process. Please call us on 1300 369 074.

Is there a delivery fee? 

No, we are very happy to offer you FREE shipping. Please note, the minimum order requirement is 12 boxes.

What is the minimum order quantity?

A minimum of 4 boxes are required to place an order. 

Do I have to pay up front? 

Yes. You can order and pay directly via this website. Unfortunately we can't accept payment on delivery.

When will I receive my order? 

Our team is very efficient and we will all be working very hard to get your order to you as quickly as possible.

Metropolitan Delivery: 3-5 days

Regional Delivery: 7 – 10 days. 

Who can I speak to about my order?

Our Customer Service team are ready to help you. Please contact us on 1300 369 074 Monday to Friday 8.30 to 5pm for assistance. 

What is the returns policy?

In the case of returns we are unable to offer a refund for change of mind. All sales are final. In the case of requests for repairs or replacements we will speak to the person that placed the order to review the request fairly. 

What if your order is damaged?

Every effort from packing and shipping your product will be completed with the utmost care by our team. We do request that when you place your order, that you carefully consider where you are asking us to delivered it to. We require that the location you select is undercover and protected from the elements.

We understand that damage can occur, however we need to ensure there is a duty of care by both parties to ensure the product arrives safe and sound.

For all queries in regards to damaged stock, please contact us on 1300 369 074 Monday to Friday 8.30 to 5pm and we're happy to assist.  

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