• You must ensure that all information provided by you in relation to your order is accurate, complete and up to date.
  • After submitting an order, you are not able to cancel and you acknowledge that once a payment transaction has been authorised, it cannot be voided or stopped.
  • No returns for unsold or excessive stock will be accepted.
  • All RRPs are recommended retail prices only and you are not obliged to sell the products at the RRPs.
  • A minimum of 12 boxes are to be ordered and are to be in multiples of 4 of the same variety.
  • Free delivery Australia wide. Delivery cannot be made to a PO BOX address.
  • Based on orders received prior to 1:00pm each day, the following delivery timeframes apply -
    • Eastern Sea Board Metro 3-5 days
    • SA - TAS 7 days
    • WA - NT 7-10 days
  • Product specified within packs may change due to seasonality. A replacement product will be substituted to equal or greater value. In certain circumstances, we may need to reject your order. This may happen where the requested product is not available or if there is an error in the price or the product description posted on the site.
  • Payment is to be made whilst order is placed via credit card. Cards accepted are –
    • Visa
    • Mastercard

If payment cannot be accepted from your credit card the order will not be processed. By entering your credit card details, you authorise us to debit your nominated credit card for the payment.

Your privacy is important to us: DuluxGroup will use the information you submit to fulfil your order. If you do not provide the personal information requested, we will not be able to fulfil your order. If you have any questions regarding DuluxGroup or wish to seek access to, or correct, personal information it holds about you, please call 13 23 77. You will generally have the right to access your personal information, subject to some exceptions permitted by law. For full details of our privacy policy, please refer to www.yates.com.au/privacy